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IT Essentials


IT Essentials: PC Hardware and Software is a hands-on, career-oriented e-learning solution with an emphasis on practical experience to help students develop fundamental computer skills, along with essential career skills. The curriculum helps students prepare for entry-level ICT career opportunities and the CompTIA A+ certification, which helps students differentiate themselves in the marketplace to advance their careers. In addition, the course provides a learning pathway to the Cisco CCNA curriculum. 

Course Content

  1. Introduction to the Personal Computer – Select the appropriate computer components to build, repair or upgrade personal computers
  2. Lab Procedures and Tool Use – Explain the purpose of safe working conditions and safe lab procedures
  3. Computer Assembly – Install components to build, repair or upgrade personal computers
  4. Overview of Preventive Maintenance and Troubleshooting – Explain how to perform preventive maintenance and troubleshooting on personal computers
  5. Operating Systems - Install, upgrade, navigate and troubleshoot various operating systems 
  6. Networks - Describe, create and maintain a network
  7. Laptops - Describe how laptops are constructed, their basic configuration, maintenance, and troubleshooting
  8. Mobile Devices - Describe operating systems, basic configuration, maintenance, security and repair for mobile devices
  9. Printers – Install a printer to meet requirements
  10. Security - Explain importance of security, describe procedures, and perform security measures
  11. The IT Professional – Explain the roles and responsibilities of the IT professional
  12. Advanced Troubleshooting - Perform advanced troubleshooting procedures on computers, operating systems, laptops, printers, network and security


Entry Requirement

The entry requirements for the IT Essentials course are: ECDL or equivalent and/or relevant work experience. Computer users who wish to pursue a career in the computer industry.  All applicants must have competence in spoken and written English.



Upon successful completion of the course, the student may sit for the Comp TIA A+ exam.


      This Certification qualify for the Get Qualified Scheme.

      Terms and conditions apply. 



Application Form


Last Updated: 11 Sep 2017

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